Frequently Asked Questions (FAQ)
Application: Tamannah: Your AI Girlfriend (also known as Aura Amity / AI Companion)
Publisher: SimplifyLifeApps
Official Website: https://chatwithtamannah.netlify.app
FAQ Web URL: https://chatwithtamannah.netlify.app/faq
Support Email: my.feedback@yahoo.com
Last Updated: September 18, 2026
1. General Questions
1.1 What is Tamannah: Your AI Girlfriend?
Tamannah: Your AI Girlfriend is an advanced AI-powered virtual companion application designed for entertainment, emotional connection, and engaging conversational roleplay. Powered by state-of-the-art Large Language Models (Google Firebase AI / Gemini), our AI companions adapt to your personality, converse naturally, remember conversational context, and provide a personalized companionship experience.
1.2 Are the AI characters real people?
No. All companion characters (including Tamannah and custom user-created avatars) are simulated artificial intelligence personalities. They are not real human beings, do not possess physical form or consciousness, and their responses are generated algorithmically.
1.3 What is the minimum age required to use this App?
You must be at least 18 years old (or the age of majority in your jurisdiction) to download and use the App. Because our App features romantic themes, dating simulation, and optional mature conversational roleplay, minors under 18 are strictly prohibited from using the service.
1.4 Can I use the App for mental health therapy or crisis counseling?
No. The App is built purely for recreational companionship and entertainment. The AI is not a licensed therapist, counselor, psychiatrist, or medical doctor.
[!WARNING] If you are experiencing a mental health emergency, severe depression, or thoughts of self-harm, please immediately contact emergency services (e.g., dial 988 in the US/Canada, 112 in the EU/India, or 999 in the UK) or consult a healthcare professional.
2. AI Companion & Chatting
2.1 How does the AI companion chat work?
When you send a message, your prompt and recent conversation history are processed in real-time by our secure Google Firebase AI / Gemini models. The AI evaluates the personality traits, backstory, and mood of the companion to deliver an authentic, context-aware reply in seconds.
2.2 Does my AI companion remember our previous conversations?
Yes. The App maintains conversational context and stores your chat history securely in your local on-device database (Hive), allowing your companion to remember recent topics, your name, and key preferences during your ongoing conversations.
2.3 Why did the AI companion generate an unusual or inaccurate reply?
Like all large language models, the AI may occasionally generate "hallucinations" (fictional or factually inaccurate statements). If a response feels off-topic or out of character:
- Tap on the chat menu to delete or retry the message.
- Provide more specific context in your next message.
- Ensure the persona's roleplay instructions align with the topic.
2.4 How do I clear or delete my chat history with a specific character?
To clear a conversation:
- Open the specific chat with the companion.
- Tap the Menu / Options (⋮) icon in the top-right corner.
- Select "Clear Chat" or "Delete Conversation" and confirm.
3. Spicy Mode & Content Guidelines
3.1 What is "Spicy Mode"?
Spicy Mode is an optional toggle available inside chat conversations that enables deeper romantic roleplay, flirtatious banter, and mature conversational dynamics tailored for consenting adult users (18+).
3.2 Are there safety filters even when Spicy Mode is ON?
Yes. We maintain strict automated safety filters to adhere to Google Play Developer Policies and international laws. Under no circumstances will the AI generate or tolerate:
- Child Sexual Abuse Material (CSAM) or sexualization of minors (Zero Tolerance).
- Promotion of violence, terrorism, illegal acts, or weapons.
- Suicide, self-harm, or eating disorder promotion.
- Hate speech, harassment, non-consensual deepfakes, or real-person sexual depictions.
3.3 How do I report harmful, offensive, or inappropriate AI responses?
If an AI companion outputs inappropriate or prohibited content:
- Long-press on the offending message in the chat screen and select "Report".
- Or email us directly at my.feedback@yahoo.com with a screenshot and character name.
4. Custom Personas (My Creation)
4.1 How do I create my own custom AI Companion?
- Navigate to the "My Creation" tab in the bottom navigation bar.
- Tap "Create New Persona" (+ button).
- Fill in the character's details:
- Name & Age (must be 18+)
- Occupation / Role
- Personality traits & Relationship status
- Backstory & Greeting message
- Avatar selection
- Tap "Save & Start Chat" to begin conversing with your newly created companion.
4.2 Can I edit or delete a custom persona later?
Yes. Go to My Creation, select the character profile, tap the Edit icon to adjust personality traits, or tap Delete to permanently remove the persona and all associated chats.
4.3 Can other users see my custom-created companions?
Custom personas created in "My Creation" are private to your account unless explicitly submitted or marked for public community sharing in supported app updates.
5. Accounts, Login & Data Sync
5.1 What is the difference between Google Sign-In and Guest Mode?
| Feature | Google Sign-In | Guest Mode |
|---|---|---|
| Account & Profile Backup | Yes (Synced to Cloud Firestore) | No (Stored locally on device only) |
| Multi-Device Account Access | Yes (Log in on another device & restore) | No (Single device only, cannot transfer) |
| Account Recovery | Yes (Recoverable anytime via Google Sign-In) | No (Permanently lost upon app uninstall) |
| Chat Message History | Stored securely in on-device local database | Stored securely in on-device local database |
| Reset / Wipe Options | In-app "Delete Account" & Web portal | Instant "Reset Guest Data" in Account settings |
Note: Chat messages are saved locally on your device for maximum speed and privacy. Signing in with Google ensures your profile identity, account status, and settings are preserved permanently in the cloud.
5.2 Can I link my Guest account to Google Sign-In later?
Yes. You can navigate to Account > Sign In with Google at any time to link your guest progress to a permanent Google account.
5.3 How do I log out of my account?
Go to Account screen, scroll to the bottom, and tap "Log Out".
6. Privacy, Data Safety & Deletion
6.1 Are my chat messages private?
Yes. Your conversations are private and transmitted over encrypted connections (TLS 1.3 / HTTPS). We do not sell your personal chat logs to third-party data brokers, and we do not use your private personal messages to train public AI foundation models.
6.2 How do I permanently delete my account and all data?
We offer two seamless methods in compliance with Google Play Account Deletion requirements:
Method 1: In-App (Instant)
- Open the App and go to the Account tab.
- Tap "Delete Account".
- Confirm by tapping "Yes, Delete". All your data, profile records, cloud chats, and custom personas will be permanently erased immediately.
Method 2: Web Deletion Portal (No app required)
- Visit our online deletion page: https://chatwithtamannah.netlify.app/delete-account
- Enter your registered email address and submit your request.
6.3 Where can I read your complete Privacy Policy and Terms of Use?
- Privacy Policy: https://chatwithtamannah.netlify.app/privacy-policy
- Terms of Use: https://chatwithtamannah.netlify.app/terms
7. In-App Purchases, Credits & Ads
7.1 Is the App free to use?
Yes. You can chat with companions, explore profiles, and create custom personas for free. We support the free tier through non-intrusive banner and interstitial advertisements provided by Google Mobile Ads (AdMob).
7.2 How do in-app purchases and billing work?
All in-app purchases (e.g., message credits, premium character unlocks, ad-free access) are processed securely through Google Play In-App Billing. We never see or store your payment card details.
7.3 How can I request a refund for a purchase?
Since all transactions are processed directly by Google Play, refund requests should be submitted through Google Play Store:
- Open the Google Play Store app.
- Tap your profile icon > Payments & subscriptions > Budget & order history.
- Find the purchase and select "Request a refund".
- You can also reach out to my.feedback@yahoo.com with your Google Play Order ID (
GPA.XXXX-XXXX-XXXX-XXXXX) for assistance.
8. Troubleshooting & Technical Support
8.1 The app says "Please check your internet connection". What should I do?
The AI requires an active internet connection to generate real-time responses.
- Check if your Wi-Fi or mobile data is connected and working.
- Toggle Airplane mode ON and OFF.
- Check if you are using a VPN or proxy that might block Google Firebase / Cloud endpoints.
8.2 Messages are taking too long to generate. Why?
Response generation speed depends on server traffic and your network latency. If responses take longer than usual:
- Wait a few moments and retry sending the message.
- Ensure your app is updated to the latest version on the Google Play Store.
- Close and restart the App.
8.3 The app crashed or froze. How do I fix it?
- Force close the App from your device's recent apps list and reopen it.
- Check the Google Play Store for any pending app updates.
- Clear App Cache: Go to your phone's Settings > Apps > Tamannah > Storage > Clear Cache (Do not click "Clear Data" unless you are signed in with Google, as this resets guest data).
- If crashes persist, email us at my.feedback@yahoo.com with your device model and Android version.
9. Contact & Help Channels
Have questions that aren't answered here? Our support team is here to assist you:
- Customer Support & Inquiries: my.feedback@yahoo.com
- Developer Website: https://chatwithtamannah.netlify.app
- Account Deletion Portal: https://chatwithtamannah.netlify.app/delete-account
- AI Guidelines & Safety: https://chatwithtamannah.netlify.app/ai-guidelines